Specialist, Technical Support
诺基亚西门子通信系统技术（北京）有限公司
公司规模：100 - 499人
公司性质：外商独资．外企办事处
公司行业：计算机软件,计算机硬件·网络设备,IT服务·系统集成
职位性质：全职
发布日期：2008/5/20
截止日期：2008/7/21
工作经验：不限
学历要求：不限
招聘人数：若干
语言能力：英语/熟练
简历语言：中文
工作地点：北京
职位类别：电子工程师·电路工程师(电子·电器·通信技术类)+电信工程师·通讯工程师(电子·电器·通信技术类)
职位描述：
MAIN PURPOSE OF THE ROLE AND KEY RESPONSIBILITIES:
Providing T3 technical support through ECC process for DX200 based Nokia SGSN. Handling support requests assigned via Electra tool and acting as a link between front-end customer support personnel (SBU) and Product Creation (R&D). Participating in special projects (e.g. customer pilots) and in troubleshooting activities which require remote or on-site support
REQUIREMENTS:
- Good knowledge of mobile packet core networks, especially SGSN experience is recommended
- Familiar with 2G and 3G networks
- IP networks knowledge
- Good troubleshooting skills
- Fluent in english, both written and spoken
- Willng to travel
PERSONAL ATTRIBUTES:
- Active and independent attitude in the way of working
- Team working skills
- Flexibility
- Desire to learn new things
BUSINESS UNIT DESCRIPTION:
NSN/COO/SCA/MIC TS China provides product support services for Nokia SGSN, FlexiISN and GGSN products.
